Sesame Street 332, 4110, Norway

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message. You can use the contact form below or email us directly to support@dpthings.com

What are the delivery charges for orders from the Online Shop?
  • This depends on the product ordered, the total weight, and where we’re shipping to.  Our standard US shipping cost is $3.99 unless you order a large amount of weight.  On FREE promotional items shipping starts at $8.95 as we are shipping from our different warehouses overseas.
Which payment methods are accepted in the Online Shop?

We accept the following payment methods:

  • Credit card
  • Debit card
  • Direct bank transfer services
  • PayPal.

 

How long will delivery take?
  • This depends on the product ordered. Most of our items products are printed/manufactured on demand.  It typically takes about 7-10 days to get your item printed, shipped, and delivered. All item ship from our US print facility and travel via UPS to your address, tracking numbers available.
  • For non-apparel items, delivery can vary and take 2-3 weeks. We use manufacturers all over the world to bring unique and specialty items to our customers, so not everything comes from the US. These items ship via USPS and all have tracking numbers.
  • If you’re still not sure, just email us. We’re happy to help.
How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?
After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or, at the latest, the following work day. Orders via pre-payment (Vorkasse) are sent out on the day we receive the payment.

 

Send us an email :

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